UX review & research
A review of the current experience, user needs and relevant competitors to identify the most useful design changes.
Make the next stepfeel obvious.
A useful idea needs a clear experience. We turn rough screens and complicated workflows into product designs that help people understand what to do and get it done.
- Focus
- Digital products & web apps
- Deliverables
- User flows, UI & prototypes
- Engagement
- Design or design & build
More than a
polished screen.
A prototype often grows one screen at a time. As features are added, navigation, terminology and interactions can drift. We look at the entire journey so the product feels coherent from the first visit to everyday use.
We start with the tasks your users need to complete and the business outcome behind them. Research, existing feedback and a review of your current product help us decide what to simplify, what to keep and what needs a different approach.
What we can help with
Flows & information structure
Navigation, user journeys and wireframes that make the core task easier to find and complete.
Interface design
Responsive layouts, typography, components and interaction states that give the product a consistent visual language.
A design ready to build
Annotated screens and prototypes, with implementation considered throughout. We can carry the design directly into development.
Design for the parts people actually encounter
We consider the first-time experience as well as repeat use. Empty states, validation, loading, errors and confirmation messages are part of the design, because these moments often determine whether someone can finish a task.
For an existing product, we can focus on a specific journey such as onboarding or a busy dashboard. For a new application, we shape the initial experience alongside the technical scope. Accessibility and mobile use inform the work from the start.
How we move it forward
01
Understand the task
Review the product, users and evidence you already have. Identify the journey that matters most.
02
Explore & refine
Work through flows and visual directions, then refine the proposed experience with your feedback.
03
Prepare & implement
Document the agreed designs and carry them into a working product if development is included.
Let’s scope the right next step.
Full product development is £15k–£50k over 4–12 weeks and includes UX/UI and product build. A standalone design project is quoted against its own scope.
Design scoped to your needs
Also included in product development
From our own portfolio
We build products, too.
Knowlith puts a help centre and support inside a product. We built it in-house, and use its widget on this website so you can talk to us without leaving the page.
Explore our work
Your questions, answered.
Can you redesign my existing prototype?
Yes. We review the current flows, identify points of friction and develop an improved experience. We can keep the parts that already work well.
Do you handle development as well as design?
Yes. We offer the full journey from research and product design to engineering, launch and ongoing support. Design can also be scoped as a separate engagement.
Will the product work on mobile?
We design responsive experiences around the devices and tasks relevant to your users, including mobile layouts and interaction states.
How do design revisions work?
We agree the review stages and revision scope before work starts. Our fixed-price product website package specifically includes two design revisions.
You might also need
Your next chapterShow us what you’re building.
Show us what you’re building.
Let’s take it from here.
An idea, a working prototype or a product that needs its next step. Tell us where you are and where you want to go.